Your bereavement letter pack
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Tell us the basics. We show you exactly what letters apply to your situation. Pay once and generate them all — personalised, addressed correctly, ready to send.
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Jurisdiction-appropriate letters for your nation.
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Bank / building society
Formally notifies the bank, freezes all accounts, cancels direct debits from date of death, requests balance for probate.
DWP
Cancels pension and all DWP benefits from date of death. Prevents overpayments you would have to return.
Life insurance
Formally submits the life insurance claim. Money comes back into the estate — often missed by families.
Workplace pension
Notifies pension provider and claims any beneficiary payment or death in service benefit.
HMRC
Closes the tax record and requests a final P800 calculation. A refund may be due to the estate.
Energy supplier
Closes or transfers the energy account and reclaims any credit balance owed to the estate.
Broadband & TV
Providers cannot charge exit fees on bereavement. References Ofcom rules to ensure no penalty.
Car insurance
Cancels the policy and claims a pro-rata refund on unused premium. Also transfers no-claims bonus.
Probate Registry
The formal cover letter for your probate application. Required to release the estate if property is involved.
Local council
Claims the 6-month council tax exemption on empty property. Often missed — worth up to £200.
Digital accounts
Closes or memorialises digital accounts. Recovers PayPal balances and Amazon gift cards.
Subscriptions & loyalty
Cancels Netflix, Spotify, gym etc. Recovers Avios and loyalty points — often worth hundreds.
12 letters — £67 one-time
Gentlepass is a letter drafting assistance service. We are not a law firm and do not provide legal advice. Serving families across England, Wales, Scotland and Northern Ireland.